Frequently Asked Questions
Everything you need to know about your VIBAe experience.
What makes VIBAe footwear unique?
Our footwear is designed with a focus on ergonomic comfort and minimalist style. We use high-quality, sustainable materials like organic linen and premium leather to ensure a perfect fit that adapts to your feet.
How do I find the right size?
We recommend checking our detailed Size Guide available on each product page. If you are between sizes, we generally suggest sizing up for the most comfortable fit.
Where do you ship and how much does it cost?
We offer worldwide shipping. Shipping costs and delivery times vary by destination and are calculated at checkout. Free shipping is available on orders exceeding a specific threshold depending on your region.
What is your return policy?
We want you to love your shoes. If you are not satisfied, you can return unworn items in their original packaging within 14 days of delivery for an exchange or a full refund.
How should I care for my VIBAe shoes?
For linen models, we recommend hand washing with a damp cloth and mild soap. For leather models, use a high-quality leather conditioner to maintain suppleness and prevent cracking.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and localized payment options like Klarna or Shop Pay for a seamless checkout experience.